Shriram Automation (“we”, “our”, “us”) respects your privacy and is committed to protecting the information you may provide while visiting our website.

This Privacy Policy explains how we collect, use, protect, and handle information when you visit or use our website:

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By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT SHRIRAM AUTOMATION

Shriram Automation provides industrial automation solutions and services, including PLC & HMI programming, SCADA & process control, PLC installation and commissioning, automation products, and related industrial solutions.

2. INFORMATION WE COLLECT

Our website is primarily an informational website. We do not currently require visitors to create an account, register, log in, or make online payments.

Depending on how you interact with our website, we may receive or process the following types of information:

a. Information You Voluntarily Provide

If you contact us directly through email, telephone, WhatsApp, or any other communication method displayed on our website, we may receive information such as:

• Your name
• Company or organization name
• Email address
• Telephone or mobile number
• Business requirements or project-related information
• Any other information you voluntarily provide to us

b. Automatically Collected Information

When you visit our website, certain technical information may be automatically processed by our hosting provider, security services, analytics tools, or other website technologies. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Date and time of access
• Pages visited
• Referring website
• General website usage and technical information

This information may be used for website security, troubleshooting, performance monitoring, and improving the website experience.

3. HOW WE USE INFORMATION

We may use information for purposes including:

• Responding to enquiries and communication requests
• Understanding customer or business requirements
• Providing information about our products and services
• Communicating regarding potential business opportunities
• Improving our website, products, and services
• Maintaining website security and preventing misuse
• Monitoring website performance
• Complying with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to the reason for which it was collected, except where permitted or required by applicable law.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies to support essential website functionality, improve performance, understand website usage, and enhance the visitor experience.

Cookies are small data files stored on your device by a website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Where third-party analytics, embedded services, or other technologies are used on the website, those providers may process information in accordance with their own privacy policies.

5. HOW WE SHARE INFORMATION

We do not sell, rent, or trade your personal information.

We may share information only where reasonably necessary for legitimate business or operational purposes, such as with:

• Website hosting and infrastructure providers
• Website security or technical service providers
• Analytics or website performance providers, where applicable
• Professional service providers assisting our business
• Government authorities or law-enforcement agencies where required by applicable law

Third-party service providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

6. DATA SECURITY

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

The retention period may vary depending on the nature and purpose of the information.

8. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, services, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

9. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including rights to:

• Request information about personal data processed by us
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a privacy-related concern or grievance

Requests may be subject to applicable legal requirements, verification, and reasonable limitations.

To exercise a privacy-related right or raise a concern, you may contact us using the details provided in the “Contact Us” section below.

10. CHILDREN’S PRIVACY

Our website is intended for general business and professional audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children through the website for any purpose that is not permitted by applicable law.

11. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable laws and regulations.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically for the latest information.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us:

Shriram Automation

Email: info@shriramautomation.in

Phone: +91 97023 19460

Website: https://www.shriramautomation.com/

Address: Thane, Maharashtra, India

13. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to privacy or the use of this website shall be subject to the applicable laws and jurisdiction of India.